Open a ticket and our team replies right here in the same thread. Most questions are answered below.
Open a ticket and get our reply right here. Our team gets to it as soon as we can.
Sign in, then use the ticket panel on this page. Pick a category, describe the issue, attach screenshots if it helps, and our team replies in the same thread. You will see the reply right here.
Search your exact in-game name on the Rainbow Six Siege site, r6.exacup.com. We cover PC (Ubisoft), Xbox and PlayStation. If it still does not show, open a ticket under Account and include your platform and exact name.
ExA Cup is play-to-earn: you earn vouchers by playing and watching, then open provably fair packs. There are no deposits and nothing to buy. See the Rewards and Provably fair pages for the full detail.
Redeemable balances can be turned into gift cards, crypto or in-game items from your account. Identity is verified at withdrawal. The Redemption policy page lists assets, minimums and timing.
Open a ticket under Bug report with what you did and what happened. Screenshots help. You can also check the Status page to see if it is a known issue.
No phone line and no public live chat. Open a ticket and a real person replies in the same thread, with a record we can both follow up on.